We're here to help. If you have any enquiries, please feel free to contact our support team who will be happy to answer any questions you may have.
You will find the answer to many common questions on our general FAQ page so please click here to view these first.
Looking for our address for snail mail instead? It is:
36 Twinwoods Business Park
Opening times -
Leisure - Monday to Sunday
0800 - 2100
Activities - Wednesday - Sunday
Christmas opening times
16 December - 0900 - 1800
Christmas eve 1000 - 1600
Christmas day closed
Boxing day Closed
27-30 December - Normal hours
New years eve - 1000-1600
New years day - 1000 - 1600 (Activities only closed)
Want to check your booking?Check now
Need help getting here?How to find us
Got a question?Frequently asked questions
Still Have A Question?
Please use the form below to contact us directly.
0845 200 2960
- Our booking office is open from 8am to 8pm 7 days a week.
- Alternatively, please use the contact form on this page.